We personally curate a high-quality and diverse selection of stores in your area. This can range from a top neighbourhood Italian trattoria to well-regarded national burger chain.

We deliver every day from morning until late at night, and different stores will have different opening times. Visit the homepage or the app to see which stores are available in your area.

Once you’ve placed your order, it’s sent directly to the restaurant for them to prepare and package. Once it’s ready, a Teekit rider will pick up your order and bring it to your delivery address.

We only take card payments because it lets us provide you with the best possible experience. It creates a safer working environment for riders too. You can tip your rider through the Teekit app after you have received your order.

Whether you tip or not is completely up to you. You can tip in the app after your rider has delivered your order to you. Riders receive 100% of all tips.

The minimum order amount can vary depending on which restaurant you’re ordering from. If there’s a minimum order amount, you’ll be informed at checkout before you place your order.

If you have a voucher code, you can redeem this in the app or on the website.

If you’re using the app, go to your account and add the code into the ‘Enter a Promo Code’ field. On the website, click ‘Add a Code’ on the checkout page.

We encourage stores to always use the same pricing for delivery as they do for their in-house menu, although there may be exceptions. Pricing for each menu item is clearly displayed in the app. If you have any questions about menu pricing, please contact the restaurant directly.

Yes! You can schedule orders for up to one day in advance and choose any delivery time from midday onwards.

Yes. You can use Teekit’s Pickup service to collect orders from participating stores nearby. Use the app to find out which stores offer Pickup in your area.

As long as the restaurant has not yet started preparing your order, you're able to cancel your order in order help. If the restaurant has already started preparing your order and you want to cancel, please get in touch with us, you can do this in order help as well.

Packaging always depends on the type of food and restaurant you’re ordering from. stores take great care to use packaging that maintains the correct temperature for as long as possible.

If you have suggestions regarding the packaging or appearance of your food when it’s delivered, please contact us on admin@Teekit.co.uk and we’ll pass on your feedback to the restaurant.